Customer Care Representative

Job description

Hiring- Customer Care Representative-Palwal-Female Only-Ujjivan Small Finance Bank

Education- Any Graduates/Post Graduate

Experience Required- 0-4 Years in Customer Service

Job Description-

• Attend Branch walk-in customers; understand their requirements and guide them to fulfill their queries/concerns
• Understand customers requirements and create opportunities to cross sell relevant products/ services
• Responsible for handling customer queries and provide information as per defined standards and escalate to Assistant CRM & CRM in case of any deviation
• Assist service quality team in conducting surveys on customer satisfaction and client impact; service audits

Interested candidate can share their CV on himanshu.sati@ujjivan.com

Fresher candidates are welcome based on their communication skill.Role: 

Banking Operations – OtherIndustry Type: 

BankingDepartment: 

BFSI, Investments & TradingEmployment Type: 

Full Time, PermanentRole Category: 

Banking Operations

EducationUG: 

Any Graduate